WHAT PLANTIES STANDS FOR:
Planties is dedicated to embracing and expanding the connection between nature and nurture. Simple acts of reforestation and devotion to environmental wellness are strengthened with each intimate purchase. This commitment to conservation is one that you'll proudly wear no matter what journey you're on.
THE CHANGING ROLES OF WOMEN:
Women have long been intertwined with nature and play a significant, but often overlooked, role in the conservation of our planet. This connection is clear in figures of speech, such as 'mother earth' or ‘mother nature’, and in historically designated gender roles. Women biologically create and sustain human life, now it’s time to encourage their ability to do the same in nature.
WOMEN CHANGING THE WORLD:
Wisdom to nurture is ingrained deep in the roots of women, and when stimulated holds the capacity to create lasting change. Empowering them to recognize their power to evolve is the key to creating harmony between human existence and our natural world. This stimulates future generations to appreciate the moral and social obligations that come with the privilege of existing on this planet.
AS SIMPLE AS PLANTING A TREE: Planties represents sustainable self-care that doesn’t skimp on quality or comfort. By stringing together small efforts, such as purchasing Planties, we bring awareness to how our actions affect the well-being of the environment. With each purchase, a tree is planted and women are left feeling inspired by their choice. These small movements towards reforestation shape future generations to see the power they hold to choose change over resistance.
WHAT IS PLANTIES?
Planties is a monthly recurring subscription for women that allows you to cater your preferences to best fit your personal underwear needs. A standard account will be set up on a monthly recurring billing cycle where you will receive Planties underwear for $13.99/one pair or $19.99/two pairs.
HOW DO I CREATE A SUBSCRIPTION?
It’s simple! Follow the steps below to get started:
IS IT FREE TO JOIN/CANCEL?
We hate to see you go, but you are welcome to cancel your subscription any time before the 1st of the month.
HOW DO I CREATE A CUSTOMER ACCOUNT?
In order to create a customer account, please select “My Account” from our homepage and then fill out the “Register” form. This will allow you to change your style, size, and customer information.
WHAT IF I CAN’T LOG INTO MY ACCOUNT?
It is likely that upon first subscribing with Planties, you checked out as a “guest” instead of creating an account. To log in, you will need to associate your guest subscription with an account. To do so, please see “How do I create a customer account?”
Please use the same email address used when originally subscribing. Please contact us firstname.lastname@example.org
HOW DO I CANCEL MY SUBSCRIPTION?
To cancel your subscription, please send us an email at email@example.com
WHAT CAN I EXPECT IN MY PLANTIES?
You can expect to get one pair or two pairs of undies based on your subscription and style preference of: All thongs, No thongs, Mix ‘Em Up. You can see previews of the month’s undies on Instagram, Facebook and our website @planties.co
WHAT IS THE DELIVERY SCHEDULE?
First time orders will be shipped in 3-5 business days from order date. All recurring orders will be charged and ship within 5 business days from the 1st of the month.
WHAT ARE THE STYLE OPTIONS?
Mix It Up:
A combo of cheeky panties and thongs, this is for the girl who likes any kind of panty and isn’t afraid to branch out.
Self-explanatory right, only thongs… any kind of thong but only thongs! You might be our wild one…
Full coverage, sexy, but still comfortable. Functionally, we all could be more like you
WHEN CAN I EXPECT MY FIRST ORDER?
First time orders will be shipped in 3-5 business days from order date.
WHEN WILL YOU SHIP MY ORDER
First time orders will be shipped in 3-5 business days from order date. All recurring orders will be charged on the 1st of each month and will ship between the 1st and the 5th. You will receive an automated tracking email when your bag ships.
DO YOU SHIP INTERNATIONALLY?
We currently only service North America at this time! If you have ordered, Send us an email at cs@Planties.co
WHEN WILL I BE BILLED?
First time orders will be charged immediately. All recurring orders will be charged on the 1st of each month. You will receive an automated email when your card is charged.
HOW MUCH IS THE RECURRING PAYMENTS?
The recurring payment is dependent upon your subscription preferences. You can see your current rate on the customer portal.
WHY WAS MY SUBSCRIPTION RENEWED?
Planties is a recurring subscription that will automatically process an order for you unless you skip or cancel your subscription before the 1st of the month.
CAN I SKIP AN ORDER(S)?
Yes, you can skip months. If you would like to “skip” a month, please send us an email at firstname.lastname@example.org
WHAT IS YOUR RETURN AND REFUND POLICY?
All sales are final and non-refundable; even if they have yet to ship. However, your feedback is important to us, if you are having an issue, please let us know by sending us an email at cs@Planties.co
WHAT IF I RECEIVE SOMETHING OTHER THAN WHAT I WAS EXPECTING OR MY PRODUCT DOESN’T FIT?
We hope this doesn’t happen! But, if it does, please email us at email@example.com for a resolution.
WHAT IF MY PLANTIES IS DAMAGED OR DOESN’T FIT?
We hope this never happens. But, if it does, we are more than happy to send you a replacement if inventory allows. Please email us at firstname.lastname@example.org to inquire.
DOES PLANTIES GIVE BACK?
Yes! Each time you make a purchase, we plant a tree in efforts to fight deforestation. Our mission is to plant one million trees. Join our #roadtoamilliontrees campaign.
WHAT IF I NEED TO CONTACT PLANTIES?
Feel free to contact us anytime at email@example.com